Moderate your lively B2B community. How to use the digital change for B2B customer relations in a smart way.
With the Business Efficiency Modules you work on EDI (Electronic Data Interchange) networking and with the Business Commerce Modules on the B2B online ordering portals you create an ideal starting point for digitizing processes in the procurement of goods.
But how can you and your sales representatives inspire your customers in the future and thus increase identification and loyalty?
The starting position:
The classic processes around the procurement of goods have to be digitalized today. Customers perceive manual work processes, busy telephone lines and a lack of networking with their own internal systems and processes as annoying and time-consuming.
The influence of digital media on all people in the past two decades has set the benchmark here.
Now the classic points of contact are missing where information and knowledge can be placed away from the core processes in order to secure and expand the close relationship.
With the Managed Services from the Partner Link solutions of Integrated Worlds, we create interactive and mobile companions for your customers and your sales staff.
No matter whether for daily use or to accompany special events such as trade fairs or your own showroom.
Learn more about Partner Link Managed Services:
- (Mobile) Customer Portal
- (Mobile) Field Staff Portal
- Event-/Showroom App