Glob­al Con­cept, Imple­men­ta­tion and Support



Strategic & Conceptual Design

Devel­op the know-how in your organ­i­sa­tion and find your dig­i­ti­za­tion strat­e­gy. Togeth­er we will reflect and analyse all phys­i­cal and tech­ni­cal con­di­tions as well as user-ori­ent­ed require­ments. We design an indi­vid­ual glob­al con­cept for the dig­i­tal inte­gra­tion of your systems.
We devel­op the plans for a seam­less intro­duc­tion and smooth oper­a­tion. All busi­ness and mar­ket­ing aspects are tak­en into account.

Integration Services

Why always start over? Our ser­vices con­nect exist­ing sys­tems and thus inte­grate exist­ing infrastructure.We active­ly sup­port the estab­lish­ment of the inter­nal struc­tures and process­es required for ongo­ing oper­a­tions: devel­op­ment of soft­ware spec­i­fi­ca­tions and a design and usabil­i­ty concept,
com­pi­la­tion of the tool­box by devel­op­ing and select­ing soft­ware solu­tions, train­ing of staff, train­ing for tar­get­ed use in mar­ket­ing and sales.

Managed Solutions

We con­sult and sup­port the oper­at­ing organ­i­sa­tions in their dai­ly oper­a­tions. We also offer and set up the tech­ni­cal and per­son­nel infra­struc­ture for this task if required. In doing so, we rely on basic com­po­nents that have been tried
and test­ed many times in oper­a­tion and can be intro­duced step by step to build up the over­all solu­tion, thus cre­at­ing a strong and sta­ble basis for your indi­vid­ual systems.

Customer Care

From project to oper­a­tional sup­port — we are your per­ma­nent part­ner. We sup­port the oper­a­tors and users of inte­grat­ed worlds in their dai­ly oper­a­tions through con­tent qual­i­ty man­age­ment, train­ing and edu­ca­tion, and much more.
Of course, we help with the inte­gra­tion of new users and orga­ni­za­tions; our expe­ri­enced net­work­ing team devel­ops indi­vid­ual net­work­ing strate­gies to fur­ther build and expand your inte­grat­ed systems.

Business Intelligence & FXM

With the oper­a­tion of your por­tals, plat­forms and sys­tems, rel­e­vant trans­ac­tion data is gen­er­at­ed. We sup­port you in analysing and eval­u­at­ing the process­es and touch­points of all par­tic­i­pat­ing users and organisations.
Through indi­vid­ual feed­back mod­ules you gen­er­ate fur­ther insights for the opti­miza­tion of your busi­ness strate­gies through active cam­paign man­age­ment and feed­back expe­ri­ence man­age­ment (FXM).
2303, 2020

Strategic Design Workshops for Companies

Strate­gic Design Work­shops for Com­pa­nies Many com­pa­nies lose the overview of their own dig­i­tal projects. Due to the grow­ing busi­ness envi­ron­ment, with the num­ber and com­plex­i­ty of the dif­fer­ent require­ments of mar­kets, dis­tri­b­u­tion chan­nels and cus­tomers con­stant­ly increas­ing, pro­fes­sion­als feel dri­ven into far too […]

2303, 2020

Strategic Design for Cities and Regions

Strate­gic Design for Cities and Regions Your waste bins and street lamps are now smart, but your vis­i­tors still do not love your city? Many urban projects are ori­ent­ed towards the intro­duc­tion of tech­nolo­gies and sys­tems, but for­get the rela­tion­ship to the cit­i­zen. So […]

2303, 2020

Management consulting for Cooperations, Service Organisations, Associations

Man­age­ment Con­sult­ing for Coop­er­a­tions, Ser­vice Organ­i­sa­tions, Asso­ci­a­tions Many asso­ci­a­tions, indus­try organ­i­sa­tions and com­mer­cial coop­er­a­tions actu­al­ly have an ide­al start­ing point in the age of digi­ti­sa­tion. Some are exist­ing net­work orga­niz­er with con­nec­tions in all direc­tions. They often have been estab­lished in tra­di­tion­al busi­ness areas […]

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Tel. +353 86 – 455 5678

Tel. +39 320 – 198 4753

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