Feedback Management & Campaign Automation

Once the nec­es­sary feed­back data has been inte­grat­ed and visu­al­ized, the trans­paren­cy of the nec­es­sary fields of action quick­ly increases.

What are cus­tomers and vis­i­tors real­ly inter­est­ed in? Which process­es actu­al­ly run com­plete­ly dif­fer­ent­ly than expect­ed? Where can the most inter­est­ing trends and changes be identified?

Once these ques­tions have been answered, the need to influ­ence them — as auto­mat­i­cal­ly as pos­si­ble — quick­ly grows immensely.

With our feed­back and expe­ri­ence man­age­ment solu­tions and our glob­al per­for­mance dimen­sions, we are estab­lish­ing the sus­tain­able and growth-capa­ble basis for dig­i­tal­ly sup­port­ed busi­ness mod­els for a wide vari­ety of orga­ni­za­tions. For exam­ple, for com­pa­nies along the val­ue chain, for attrac­tive cities and regions as well as cen­tral coop­er­a­tion mod­els and asso­ci­a­tion struc­tures on a nation­al or even inter­na­tion­al level.

For fur­ther infor­ma­tion and prac­ti­cal impres­sions, please vis­it our Feed­back & Expe­ri­ence Man­age­ment area.

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